North Star Community Services, Inc. 3420 University Avenue Waterloo, Iowa 50701

This notice describes how Protected Health Information about you may be used and disclosed and how you can get access to this information. Please review it carefully. This facility is required by law to provide you with this Notice so that you will understand how we may use or share your information from your Designated Record Set.  The Designated Record Set includes financial and health information referred to in this Notice as “Protected Health Information” (PHI) or simply “health information.” We are required to adhere to the terms outlined in this Notice. If you have any questions about this Notice, please contact our Privacy Officer, Valerie Schwager, Executive Director at 319-236-0901.

Please click to Notice of Privacy Practices to read the Notice of Privacy Practices in its entirety.

We reserve the right to change the terms of our Notice of Privacy Practices. We also reserve the right to make the revised or changed Notice of Privacy Practices effective for all health information we already have about you as well as any health information we receive in the future. We will post a copy of the current Notice of Privacy Practices at our primary business office and at each site where we provide services. You may also obtain a copy of the current Notice of Privacy Practices by calling us at 319-236-0901 and requesting a copy be sent to you in the mail or by asking for one any time you are at our business office or service sites.

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. All complaints must be submitted in writing. Our Privacy Officer will assist you with writing your complaint, if you request such assistance. We will not retaliate against you for filing a complaint. To file a complaint with us, contact our Privacy Officer, Valerie Schwager, Executive Director by telephone at 319-236-0901 or by mail at 3420 University Avenue Suite C, Waterloo, IA 50701.