North Star Community Services wishes to announce that effective on May 31, 2021, we will be closing our Charles City satellite office, currently located at 302 North Grand Street.  We do not feel that this closure is a negative event, and wish to reassure everyone involved, that this will in no way affect the individuals with disabilities we serve in Charles City, nor will it have an adverse effect on the community. As always, North Star will still be very much present, we just will not have a physical Charles City address.

Last fiscal year, North Star served 51 people from offices located in Mason City, Charles City, and New Hampton.  These same individuals and potentially more, will still receive critical support services at home, in the community – where we all belong.  Since North Star’s Supported Community Living program is community-based, a “brick and mortar” building isn’t necessary to provide quality services. 

North Star typically provides services to individuals within a 30-mile radius of a satellite office and both the Mason City and New Hampton offices will remain to continue services in the region.  It just makes good business sense to be more prudent with sometimes limited resources, and consolidate our programming’s supervision.

North Star opened its branch office in Charles City in 2004 and will always be grateful for the support and friendship the community has shown us, and we look forward to continuing the relationships that we have built over the years as we work together to continue our mission, to empower those citizens with disabilities, to realize their personal potential, pursue dreams, and enjoy life.”  If you have questions or need information, please reach out to Heidi Berg, Assistant Director of the Mason City office at (641) 494-2540, or Dixie Clifton, Assistant Director of the New Hampton (Charles City) office at (641) 228-2837. 

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