NORTH STAR COMMUNITY SERVICES - Quality Services for people with disabilities

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QUESTIONS & ANSWERS

What is unique about North Star Community?

North Star Community Services provides exemplary services to people with a very wide range of disabilities.   We serve elders with age-related disabilities, adults and youth with the full range of developmental and other physical and mental disabilities, including traumatic brain injury.

Where do North Star Community Service's customers come from?

In Fiscal Year 2004, our 579 unduplicated individual customers came from 35 counties in Iowa.  Part of the reason we serve people from many counties outside Northeast and Central Iowa is due to our Head Injury Program, a Vocational Training/Organizational Employment Service which accepts people with traumatic brain injury from all over the state. For more information on our Head Injury Program, call (319) 236-3581, or Toll-Free 1-888-879-1365 or e-mail Pat Becker 

Where does the funding of North Star Community Services come from?

Each  program has a different array of funding sources.  Briefly, they include the following (order does not indicate rank or amount):
Funding for Adult Day Services:  Home and Community Based Services (Medicaid), Alzheimer's Assn., Veterans Administration, Self/private pay, Sponsorship Fund (from donations), intermediate care facility, county of legal settlement.
Funding for Supported Community Living Services:    Home and Community Based Services (Medicaid), county of legal settlement, Self/Private Pay, Adult Rehabilitation Options, Merit Behavioral Health, and Sponsorship (from donations).
Funding for Community Employment Services:  County of legal settlement, Iowa Division of Vocational Rehabilitation Services, Home and Community Based Services (Medicaid), Iowa Department of the Blind, State of Iowa, Area Education Agency 267, Self/Private Pay.   Job Seekers Sponsorship Fund (from donations) benefits individuals with severe disabilities not covered through other funding sources.
Funding for Organizational Employment (Vocational Training/Contract Work Services):    County of legal settlement, intermediate care facility for persons with mental retardation (ICF/MR),  State of Iowa, self/private pay,  Iowa Division of Vocational Rehabilitation Services, Worker's Compensation.
Donations: Gifts from individuals, civic and religious organizations, businesses, and foundations are always welcome to help us with Sponsorships for elders or others who need adult day services or for Job Seekers who do not have adequate resources or funding sources. Donations also help us with equipment and repair needs, and special projects that help people become as independent as possible in the community.

Is North Star Community Services a Cedar Valley United Way or Marshalltown United Way organization?

No.  Some of our fund raising is for capital projects such as equipment or renovation/repairs.  These projects are not eligible for United Way operations funding.  Our Waverly Center is certified by the Waverly-Shell Rock Area United Way and receives funding for special projects, sponsorships, and equipment.

 Why and how did North Star Community Services begin?

Thirty years ago, older adults with age-related disabilities were increasing in number in the area, thanks to improved life-expectancy and medical care.  Services that could prevent premature nursing home placement for frail older adults and provide a break for their caregivers were urgently needed.  An adult day care center, a new concept at the time, was considered an ideal solution. "Newel Post and Adults' Care were started by a group of Junior League volunteers concerned with providing services for the elderly of our community,"*  Volunteer leadership headed by a Junior League Task Force and other civic-minded volunteers, along with the Hawkeye Valley Area Agency on Aging -- which served as the registered office and sponsor -- organized and opened the Newel Post Adult Day Care Center, in the Calvary United Methodist Church on the corner of E. 4th and Newell Streets in Waterloo in 1975, under the "umbrella" of Adults Care, Inc. (the original name of North Star Community Services), the year before for this purpose.                                                                                      
* Adults' Care, Inc. -- Celebrating 10 Years of Quality Service 1975-1985, p. 6

When did North Star Community Services begin serving young adults with mental retardation and other developmental disabilities?

Not until 1977 did we begin serving young adults. We opened Key VII in 1977, because "parents and representatives of various community groups met to discuss overcrowding at River Hills School."*  At the time, young adults with severe-to-moderate developmental disabilities and mental retardation leaving River Hills School were not eligible for other work center opportunities.
* "Adults Incorporated -- 25 Years, 1975--2000"

When did North Star Community Services start its Head Injury Program?

In 1987 our center for serving individuals with traumatic brain injury was opened with participants from 13 counties.  It continues to welcome people from anywhere in Iowa.

When and why was the name Adults' Care, Inc. changed to Adults Incorporated and then to North Star Community Services?

In 1988 the name was revised to emphasize building the independence of individuals with disabilities. In 2005 the name was changed to North Star Community Services to better reflect our services.

Why does North Star Community Services seek donations?

The Board has determined that our regular income sources do not cover equipment, renovation and repair needs, special projects, nor increased requests by customers who have few or no resources for Sponsorships for such services as Community Employment or Adult Day Services.
Gifts may be sent directly to our home office: NORTH STAR COMMUNITY SERVICES, 3420 University Ave., Waterloo, IA 50701-2008 (For recognition  bricks--gifts of $500 and up--$25 is not tax-deductible, because it is for obtaining,  inscribing, and and installing the donor's brick.)  If you choose to give on-line, via Visa or Mastercard, click here: www.justgive.org,
For more funding information, call, write, or e-mail us at info@northstarcs.org.   Ask for our most recent Annual Report (short version available online)  Also, a full audit is available for public inspection at the North Star Community Services Administration Office, 3420 University Avenue, Waterloo, IA.

Are gifts to North Star Community Services tax-deductible?

Yes!  North Star Community Services is a tax-exempt 501 (c ) (3) not-for-profit organization.  Gifts are tax-deductible to the full extent of the I.R.S. and Iowa law.  All gifts will be acknowledged in writing, along with a receipt.  In addition, gifts at the $200 level and above will be recognized on a permanent plaque in the agency.  Gifts at the $500 level and above may have an inscribed brick installed in the entry of the agency. Gifts may be sent directly to NORTH STAR COMMUNITY SERVICES, 3420 University Ave., Waterloo, IA 50701-2008.  (For bricks, $25 is not tax-deductible, because it is for obtaining,  inscribing, and and installing the donor's brick.)  If you choose to give on-line, via VISA or MASTERCARD, click here: www.justgive.org

May I designate my gift to North Star Community Services in honor or in memory of someone? To a specific program?

Yes to both questions.

Can I get a full copy of the North Star Community Services Annual Report?

Yes!  Just give us a call at (319) 236-0901 or (888) 879-1365, or e-mail us at info@northstarcs.org. For answers to additional questions, call (319) 236-0901, Ext. 304 for the Development and Public Relations office; outside of the local (Waterloo, IA) area, call 1-888-879-1365 toll-free.  Or e-mail info@northstarcs.org.